Project Report

SET Project: Student Evaluations of Teaching, Measuring and Enhancing Course Quality and Teaching Quality

This research conducted by Ad Scheepers, SET Project: Student Evaluations of Teaching, Measuring and Enhancing Course Quality and Teaching Quality, shows that student evaluation should be viewed as a process, as a cycle. One of the important steps in this cycle is the interpretation of the data, and that obviously depends on the aim identified when constructing the instrument. This can go from improving the teaching, quality assurance or appraising teachers.

The literature review allowed to pull out some interesting recommendations on each of the SET process stages. Most of the previous studies do not focus on the whole SET process but are fragmented. The main concerns centred around reliability, validity, and bias.

During the field study, current practices were studied in 50 European and non-European business schools for the different SET process stages. The main conclusions on establishing a good practice are:

  • Use a multidimensional instrument for assessing teaching effectiveness and quality rather than one global measure.
  • Do not make the questionnaire too complicated and use core dimensions and a minimal number of items per dimension to guarantee reliability. This will also increase response rates.
  • Check reliability regularly and systematically. This will also counter bias.
  • Response rates are a big concern, but it does not have to be problematic. Either the sample should be sufficiently representative or SET should be made mandatory and an integral part of a course or module.
  • When SET is used for HR purposes, such as tenure and promotion, additional sources of information should be available and used.
  • The quality of SET will greatly improve if SET is seen as a process with linked, coherent stages, and when it forms a closed loop. One ‘actor’ should be appointed as accountable for the whole process.

The findings of the research as well as full project report are noted in the recent project report.

See more EQUAL supported projects here and do not hesitate to contact us regarding suggestions of important topics or questions related to quality and business education.

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Project: Management and Leadership Development Needs in Dynamic Societies

A recent CEEMAN-led project, Management and Leadership Development Needs in Dynamic Societies, which was supported by EQUAL, aimed to enhance the collaborative approach between education and business sector. The research focused on one of Business Schools’ stakeholders: the business sector and its needs in the era of the Fourth Industrial Revolution.

The societal, political and economic changes in Central and Eastern Europe and South Africa in the past 25 years led to numerous business challenges for companies in the region. CEEMAN has recently concluded an exploratory study on the major current and future summons, which conducted by Danica Purg, Alenka Braček Lalić and Jennifer Pope. The authors address the following challenges: demographic trends and political instability, the fourth industrial revolution, changing customers’ behaviours and needs and a more competitive environment.

The study analyses the companies’ responses in order to identify the skills gap and consequently formulates recommendations on how management education can help to close that gap.

Findings of the two-year exploratory study were published by Springer in a book titled Business and Society – Making Management Education Relevant for the 21st Century.

The book also contains country chapters to dig deeper into the particular issues and needs in the participating countries. Featuring an extensive research study, it offers a unique perspective on the business challenges and developmental needs of companies in emerging and recently emerged economies, and on the missing links between those needs and management education.

The findings of the research as well as recommendations both for management education and the business sector have been published by Springer. For more information, please refer to CEEMAN.

See more EQUAL supported projects here and do not hesitate to contact us regarding suggestions of important topics or questions related to quality and business education.

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